People engaged in supportive conversation
Platform Feature

Every message matters. We make sure they land.

From appointment reminders to milestone celebrations, our multi-channel notification system ensures your clients stay informed and engaged throughout their recovery journey.

Real-Time Notifications

63 notification workflows across 3 channels

Our self-hosted Novu infrastructure delivers the right message, at the right time, through the right channel. Every notification intelligently routes based on user preferences and context.

In-App

Real-time activity feed with deep linking

Push

iOS and Android native notifications

Email

Branded transactional and digest emails

Self-hosted infrastructure
WebSocket real-time delivery
9:41

Notifications

Today

Booking Confirmed

Your session with Sarah is confirmed for tomorrow at 2:00 PM

2 min ago

7-Day Streak!

You've completed check-ins for 7 days in a row

1 hour ago

New Message

Coach Martinez sent you a message

3 hours ago

Goal Progress

You're 80% toward your weekly goal

Yesterday

Meeting Reminder

AA meeting starts in 1 hour

Yesterday

Notifications for every moment

Pre-configured workflows cover the entire recovery journey — from first booking to annual anniversary celebrations.

Bookings

10 workflows

Confirmations, reminders, cancellations

Progress

12 workflows

Milestones, streaks, anniversaries

Tasks

9 workflows

Form assignments, check-in reminders

Recovery Programs

11 workflows

12-Step, SMART, Dharma progress

Admin

15 workflows

Daily digests, alerts, flagged content

Messaging

6 workflows

New messages, co-sign requests

Deep linking included: Every notification navigates directly to relevant content in the app.

📧 Nexus CRM
tech.glrecoveryservices.com/admin/nexus/campaigns

Email Campaigns

24 total campaigns

1,284

Subscribers

68%

Open Rate

24

Campaigns

12%

Click Rate

Campaign Status Sent Performance
Weekly Newsletter Sent May 8 72%
May Digest Queued May 12
New Features Sent May 5 65%
Partner Update Sent May 1 58%
April Recap Sent Apr 28 61%
Showing 1-5 of 24
1 2 3
Email Marketing

Professional email campaigns without the enterprise price

Our self-hosted Listmonk integration gives you full email marketing capabilities — campaigns, templates, subscriber lists, and analytics — all managed from your admin dashboard.

Template Builder

Drag-and-drop HTML email templates

List Management

Segment subscribers by tags and attributes

Campaign Analytics

Track opens, clicks, and conversions

Scheduled Sends

Queue campaigns for optimal timing

Secure Messaging

Coach-client communication that stays secure

Built-in messaging keeps conversations secure and visible to administrators. Safety features detect crisis keywords and flag concerning content for immediate review.

  • End-to-end encrypted conversations
  • Media attachments and file sharing
  • Read receipts and typing indicators
  • Content moderation and safety filters
  • Keyword flagging for crisis detection
  • Admin visibility for compliance
9:41
SC

Coach Sarah Chen

Online

SC

Great job on completing your 7-day streak! How are you feeling about your progress?

2:30 PM

Thanks! I'm really proud of myself. The daily check-ins are helping me stay accountable.

2:32 PM ✓✓

SC

That's wonderful to hear! Let's discuss your next goals in our session tomorrow. 🎯

2:33 PM

Message...

Ready to improve client engagement?

See how Recovery Compass communications can keep your clients informed and your team connected. Schedule a personalized demo today.